Privacy policy

Planteet respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.planteet.com](http://www.planteet.com) (the "Site") or engage with us via SMS, email, or social media. By using the Site, you consent to the collection and use of information in accordance with this Privacy Policy.

We may collect personal information you voluntarily provide to us when you make a purchase, create an account, subscribe to our marketing communications, or contact us directly. This information may include your name, email address, phone number, billing and shipping address, and payment information. We may also collect information you submit in product reviews, testimonials, or via email or SMS.

When you access the Site, we may automatically collect certain data from your device or usage behavior. This information may include your IP address, browser type, operating system, device identifiers, access times, pages visited, referring URLs, and information collected through cookies and similar technologies. This data helps us understand user behavior, improve site performance, and ensure security.

We may use the information we collect to process transactions, fulfill orders, manage your account, communicate with you about orders or promotions, respond to inquiries, send marketing messages (if you have opted in), and for other internal business purposes such as fraud detection, analytics, and improving our services.

Your information may be shared with third-party service providers who assist us in operating our business, including payment processors, order fulfillment partners, shipping carriers, email and SMS platforms, website hosting services, and data analytics providers. These parties are obligated to maintain the confidentiality and security of your information.

We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information if required by law, in response to legal process, or when necessary to protect our rights, property, or safety, or that of others.

By providing your phone number to us, either at checkout or through opt-in forms, you consent to receive recurring SMS messages related to your order, account updates, or promotional offers. Message frequency may vary. Message and data rates may apply. To stop receiving SMS messages, reply STOP. For help, reply HELP or contact us at [hello@planteet.com](mailto:hello@planteet.com).

You may choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the Site. You may also unsubscribe from marketing emails by clicking the unsubscribe link in any of our emails.

Our Site uses cookies and similar technologies to improve user experience, analyze site traffic, and deliver personalized content. By continuing to browse the site, you consent to our use of cookies.

If you are a resident of California, you may have certain rights under the California Consumer Privacy Act (CCPA), including the right to request information about how your data is used, the right to request deletion of your personal information, and the right to opt out of the sale of personal data. To exercise these rights, please contact us at [hello@planteet.com](mailto:hello@planteet.com).

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system is 100% secure, and we cannot guarantee the absolute security of your personal information.

The Site is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information as soon as possible.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Your continued use of the Site after changes have been made constitutes your acceptance of the revised Privacy Policy.

If you have any questions or concerns regarding this Privacy Policy, please contact us at [hello@planteet.com](mailto:hello@planteet.com).